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Job for Manager Membership Program-chandigarh

  • Offer Ad
  • May 1, 2015
    Date Posted

Job for Manager Membership Program-chandigarh

Additional Information

Published in Online
Experience 3 year- 5 years
Company Name TLC Relationship Management
Function Other
Designation Catering - Hospitality
Education Graduate
Type of Company Company
State Chandigarh
City Chandigarh

Ad Description

Job for Manager Membership Program-chandigarh.
Job Description: CANDIDATE PROFILE 1. Male or female in the age bracket of 26 years to 35 years 2. The individual must have at least 5 to 6 years of experience in managing a direct sales teams and a department of outbound telesales centre of up to 20 people. 3. Ability to effectively interact with the management of luxury hotels (the Clients) directly. 4. Confident, with good Leadership and Organizational skills 5. Command over the English language JOB PROFILE 1. Overall In-charge of the Program/ Programs with direct responsibility of Cost Control, Program Profitability, Team Management, Member Management, Client Management and Quality control. 2. Responsible for ensuring that the teams are adequately trained on software and processes 3. Setting performance targets for efficiency, sales, quality and staff retention. Monitoring Sales 4. Recruitment, Training and Development of Staff 5. Maintain confidentiality of all databases and follow all security guidelines of the Organization 6. Resolving escalated issues and keeping clients informed when required in a timely manner 7. Supervising and ensuring all reporting and E Mail / written correspondence with the Members or the Client or the Company are accurate and timely 8. Recommending Change: Ensuring Program Assessment Document is completed and a point wise Action Plan for change is made, and coordinated for the Program on a monthly basis. 9. Accounting MIS Controls, business controls, reporting, sales mechanism, revenue, P&Ls and vendor payments.
Salary:3,50,000 - 5,00,000 P.A. plus incentives Industry: Travel / Hotels / Restaurants / Airlines / Railways Functional Area: Other Role Category:Other Role:Other Keyskills Hospitality Sales Hotel Luxury Presentation Skills English Language team handling Client Servicing Client Interaction loyalty program membership program
Desired Candidate Profile Education- UG: Any Graduate - Any Specialization PG:Any Postgraduate - Any Specialization, Post Graduation Not Required Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required

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